Legal
DriverPOS software terms
DRIVERPOS SOFTWARE TERMS
Effective 1 September 2026. DriverPOS is operated by Bentonville Digital ("we", "us"). These terms are between us and the BUSINESS using the software ("you"). They are separate from the DriverRuns and DriverEats consumer terms, which cover ordering and delivery and do not cover this.
1. WHAT DRIVERPOS IS
Software you use to run a shop: a register, an orders board, a stock ledger, staff hours, and a public page where your customers can order from you.
We license it to you. We do not buy, own, price, stock or sell anything you sell.
2. WHAT WE ARE NOT
WE ARE NOT A PAYMENT PROCESSOR FOR YOUR SALES. The register records a sale and moves your stock; the card is taken on whatever you already use. No money from your customers passes through us.
WE ARE NOT THE MERCHANT OF RECORD for anything you sell, and we do not collect or remit your sales tax. Your till charges it; your returns are yours.
WE ARE NOT YOUR EMPLOYER, and nobody who works for you works for us. The staff records and clock-in hours the software keeps are YOUR employment records. You are responsible for them, for paying people correctly from them, and for anything the law requires you to keep.
3. WHAT IT COSTS
There are three ways to pay and you choose:
PAY AS YOU GO — no monthly bill. $0.25 per order rung through the register, and $1.50 per delivery order we carry, capped at 5% of the ticket so a small order never costs a disproportionate amount.
MONTHLY — $19.00 per location per month, and no per-order fees at all.
YOUR TRADE'S OWN EDITION — quoted, because what it costs depends on what is being built.
WE TAKE NO COMMISSION ON ANYTHING YOU SELL, ON ANY PLAN. Not a percentage of a sale, not a percentage of a ticket, not a cut of a storefront order. The delivery fee above is for carrying an order and is capped; it is the only per-order charge that scales with anything.
4. HOW YOU ARE BILLED
A monthly plan is charged in advance through Stripe when you subscribe, and again each period until you cancel.
PAY-AS-YOU-GO FEES ACCRUE AND ARE INVOICED TOGETHER. Each one is recorded as it happens and they are swept into a single invoice about every 30 days, because a $0.25 charge on its own costs more to process than it is worth. You can see every accrued line, invoiced or not, on your fees page before it is billed.
A CARD ON FILE IS REQUIRED FOR PAY AS YOU GO. Without one the sweep cannot bill you and will say so rather than quietly writing the fees off. Keeping a working card on file is your responsibility.
If a payment fails we will tell you and try again. We may suspend the software if it stays unpaid; we will not delete your books for non-payment.
5. CANCELLING
You can cancel a subscription at any time. It runs to the end of the period you have paid for and does not renew. We do not refund part of a period.
CANCELLING ENDS THE PLAN, NOT YOUR ACCOUNT. Your records stay where they are and you keep read access to them. Any pay-as-you-go fees already accrued are still owed and will be invoiced.
We can end this agreement too, for non-payment or for using the software unlawfully, and we will tell you before we do unless the law stops us.
6. YOUR BOOKS ARE YOURS
Everything you put in — your catalogue, your stock ledger, your counts, your sales, your recipes, your staff and their hours, your customers' orders — is yours. We hold it to run the software for you and for nothing else. We do not sell it, we do not use it to advertise to your customers, and we do not use one shop's numbers to inform another's.
THE STOCK LEDGER IS APPEND-ONLY BY DESIGN. A mistake is corrected with a reversing entry rather than by deleting history, because an inventory book you can silently edit is not evidence of anything. That applies to us as much as to you.
ASK US FOR A COPY AND YOU WILL GET ONE. There is no self-serve export button today — saying so plainly rather than describing a feature that does not exist — so email us and we will extract your data in a usable format within a reasonable time, whether or not you are still a customer.
7. YOUR STOREFRONT, AND WHO SELLS WHAT
If you publish a storefront, your customers can order from you through it.
THE MONEY FOR THE GOODS NEVER TOUCHES US. A collection order is settled at your own till when they arrive. A delivery order becomes an ordinary run on our delivery rail: a driver buys it at your till with their own float and the customer's card covers the goods and the delivery under one authorised ceiling. You are still the seller; we still take no commission.
WHAT YOUR STOREFRONT SAYS IS YOURS. Your prices, your descriptions, your opening hours, your photographs. You are responsible for them being accurate and for having the right to publish them. If a customer complains about the goods, that is between you and them under your own policies.
WE HANDLE YOUR CUSTOMERS' ORDER DETAILS ON YOUR BEHALF for the purpose of taking that order and, if you asked for it, delivering it. We do not market to them. Our privacy policy describes how we hold personal data generally.
8. USING IT PROPERLY
Do not use the software to break the law, to sell what you are not licensed to sell, or to record hours you know to be untrue. Keep your own staff PINs and logins under control — a PIN identifies a person on your payroll and is stored hashed and salted, but it is only as good as who you give it to.
Do not resell the software, rent it out, or copy it. One subscription covers the locations you have told us about.
9. WHAT WE PROMISE, AND WHAT WE DO NOT
We will run the service with reasonable care and keep your data backed up as part of running it.
We do not promise uninterrupted availability, and there is no uptime guarantee in this agreement. The software runs on the internet, on hardware we do not all own. KEEP A WAY TO TRADE WITHOUT IT — a till roll, a notebook, anything — because a shop that cannot ring a sale when a website is down is a shop we have made more fragile rather than less.
We are not responsible for hardware you buy, for your internet connection, or for a card reader or scale you use alongside the software.
To the fullest extent the law allows, our total liability to you for anything connected with DriverPOS is limited to what you have paid us in the twelve months before the claim. We are not liable for lost profit, lost sales or indirect loss. Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot lawfully be limited.
10. CHANGES
We may change these terms or the price. If a change materially affects you we will tell you before it takes effect, and the version and date at the top will change. If you do not accept a price change you can cancel before it applies.
11. DISPUTES, ARBITRATION AND GOVERNING LAW
This section is between two businesses and is deliberately shorter than the consumer one. There is no opt-out here, because you are not a consumer and you can negotiate before you sign up.
11.1 TALK TO US FIRST. Tell us what the problem is and what you want, and give us 30 days. We will do the same before bringing anything against you.
11.2 ARBITRATION. Any dispute arising out of or relating to this agreement that is not resolved that way will be settled by BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, seated in Benton County, Arkansas. Judgment on the award may be entered in any court with jurisdiction.
11.3 NO CLASS OR CONSOLIDATED PROCEEDINGS. Claims are brought individually. Neither of us may bring a class, collective or consolidated proceeding, and the arbitrator may not consolidate the claims of more than one business. If this paragraph is unenforceable as to a particular claim, that claim alone goes to court under 11.5 and the rest of this section still applies.
11.4 EITHER OF US MAY STILL GO TO COURT for an injunction to stop misuse of the software, misuse of confidential information, or infringement of intellectual property, and for small claims. Doing so is not a waiver of anything above.
11.5 GOVERNING LAW. This agreement is governed by the laws of the State of Arkansas, without regard to its conflict-of-laws rules, and the United Nations Convention on Contracts for the International Sale of Goods does not apply. Where a dispute is not arbitrated, the state and federal courts in Benton County, Arkansas have exclusive jurisdiction and both of us consent to it.
11.6 THIS SECTION SURVIVES the end of this agreement.
12. CONTACT
support@driverruns.com, or the support box on any page.